Privacy Policy

1. Who is responsible for the data

Hirotech Digital is responsible for decisions concerning personal data processed through this website and contacts initiated from it. Privacy questions or requests may be sent to kenyo@kenyo.com.br.

2. What this website does not collect

This website has no user registration, form, authenticated area or visitor database. It also does not use audience analytics, behavioral advertising, profiling or automated decision-making tools.

Hirotech does not deliberately install tracking or marketing cookies. Therefore, in its current operation, no consent banner for non-essential cookies is displayed.

3. Technical browsing data

As with any website published on the internet, hosting and infrastructure providers may automatically record technical data required to deliver and protect the service.

• IP address and access date and time;
• requested page or file and response status;
• browser and device type and equivalent technical information;
• security events, failures and attempted misuse.

4. Contact by email, telephone or WhatsApp

When choosing a contact channel, you may voluntarily provide your name, telephone number, email, company and message content. This data will be used to respond to your request, maintain the requested business relationship and, where necessary, comply with legal obligations or exercise rights.

Retention depends on the nature of the conversation and applicable obligations. Data with no operational, contractual or legal need should be securely deleted or anonymized.

5. Purposes and legal bases

Data may be processed to make the website available and secure, prevent fraud and abuse, diagnose failures, answer inquiries, prepare proposals and comply with legal obligations. Depending on the circumstances, processing may rely on steps requested by the data subject, legitimate interests, compliance with a legal obligation or the exercise of legal rights.

6. Sharing and international transfers

Hirotech does not sell personal data. Information may be accessed by hosting and technology suppliers only when necessary for website operation and security, or by authorities when legally required.

External services such as Google and WhatsApp may process data in other countries under their own policies and safeguards. When accessing these services, processing is also subject to the relevant provider's terms.

7. Security and retention

Reasonable technical and organizational measures are adopted to reduce the risk of unauthorized access, loss, alteration or improper disclosure. No digital environment, however, can guarantee absolute security.

Data is retained only for as long as needed for the stated purposes, to defend legal rights and to comply with legal, contractual or regulatory obligations.

8. Your rights

Under Brazil's General Data Protection Law (LGPD), you may request, where applicable:

• confirmation of processing and access to data;
• correction of incomplete, inaccurate or outdated data;
• anonymization, blocking or deletion of unnecessary or unlawfully processed data;
• information about sharing and the ability to withhold or withdraw consent;
• portability, objection to processing and review of automated decisions, within legal limits.

9. Children and teenagers

The website is intended for a professional audience and does not seek to intentionally collect data from children or teenagers. If a guardian identifies information submitted improperly, they may request its review and deletion.

10. Changes to this policy

This policy may be updated to reflect changes to the website, services used or applicable law. The current version and update date will always be available on this page. If forms, analytics, advertising or non-essential cookies are added in the future, this policy and consent mechanisms will be reviewed before activation.